OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 72 comments received in the last 90 days.
07 August 2024
Extremely satisfied. Jonathan Chiverton was excellent throughout the process and kept me up to date on a regular basis on delivery schedule. He was great on delivery date and has called since to see how I am getting on with the car.
07 August 2024
Jonathon was excellent his knowledge and customer service were first class.
07 August 2024
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02 August 2024
Lauren demonstrated an outstanding knowledge of the BMW/MINI offerings and guided me perfectly.
01 August 2024
Car looks amazing everything I wanted.
31 July 2024
Sales person was very helpful and did her best to get me the car at the price I was prepared to pay.
30 July 2024
Very friendly staff
28 July 2024
Stephen looked after our every need explaining all the features of the vehicle and different options available
27 July 2024
All went to plan.
15 September 2024
All staff were friendly and informative
11 September 2024
They did exactly what was required plus confirmed any issues. The service was carried out quickly and exactly on the time promised.
08 September 2024
All good
05 September 2024
Excellent service, friendly and courteous at every touch-point. I trust them to look after my car, service it appropriately and keep me informed.
05 September 2024
Customer service superb, again Scott brilliant - didn't get names of others, but everyone very friendly on the day.
02 September 2024
Did the job at a suitable price
26 August 2024
Check in was easy, no hassle about waiting for car and we were kept up to date with what work was required (2 new front tyres) Stephanie made sure everything was ok, car washed and vacuumed, so very happy
26 August 2024
Work was done on time and good communications.
21 August 2024
The welcome at point of handing over the keys to the updates from staff (Stephanie) and assistance given in rebooking, also the complimentary valet of my car.
20 August 2024
I was running late dropping my car off and there was no issue. I had not checked the car in online, again Craig managed to resolve all of this for me. I was kept informed of my cars progress and it was back in a timely manner.....clean!
08 August 2024
Always kept us informed